Common Questions
- What are your Customer Support hours?
- I’m unable to login to my BFS account
- How do I access statements and other documents for my account with BFS?
- What if I’m unable to keep up with contractual payments due to COVID-19?
- How do I obtain a copy of my contract for a BFS loan?
- How do I make an early lump-sum payment toward my current loan?
- When can I remove a UCC filing that is registered by BFS?
- Do you report payment history to credit bureaus?
- Are there any fees with early repayment?
- How do I login to access the BFS Customer Portal?
- How do I change my account information on file with BFS?
- I have an active Term Loan with BFS. Will you continue to service it?
- I have an active Term Loan with BFS. Can I renew it?
- Will you start funding Term Loans again?
- Can I become a Nuula member?
- Who can I contact for support?