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Common Questions

  • What are your Customer Support hours?
  • I’m unable to login to my BFS account
  • How do I access statements and other documents for my account with BFS?
  • How do I obtain a copy of my contract for a BFS loan?
  • How do I make an early lump-sum payment toward my current loan?
  • When can I remove a UCC filing that is registered by BFS?
  • Do you report payment history to credit bureaus?
  • Are there any fees with early repayment?
  • How do I change my account information on file with BFS?
  • I have an active Term Loan with BFS. Will you continue to service it?
  • I have an active Term Loan with BFS. Can I renew it?
  • Will you start funding Term Loans again?
  • Can I become a Nuula member?
  • Who can I contact for support?
  • BFS Capital
  • 866-905-4334 | 9am-6pm ET Monday - Friday
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Funding subject to receipt of required documentation, underwriting guidelines, lender approval and processing time by merchant’s bank.

Products offered by BFS Capital and affiliates are not consumer loans. In California, loans are made or arranged pursuant to a California Finance Lenders Law license by BFS West, Inc.